Use cases
External APIs¶
With hundreds of thousands of public and private APIs available, the possibilities for integrating your Teamwire bot with other systems are unlimited.
From basic capabilities such as requesting weather information to advanced enterprise solutions such as SalesForce or SAP, Teamwire bots can be used as a bridge between Teamwire and virtually any system, allowing Teamwire users to run commands to request information or perform actions.
Your BI can interact with Teamwire bots to keep users up to date on relevant information in real time and perform actions that impact real life.
Relevant conversations around analytics¶
Take a step forward in your Business Intelligence by starting relevant conversations about data that matters.
Business analytics tools have all the information about your business and can alert you about KPI changes. With Teamwire SDK, they can now also start relevant conversations with the affected users to discuss a topic, send them KPI updates in the form of text, PDF reports or graphic images and escalate the issue to others if needed.
Conversely, users can ask their BI directly to keep them updated about changes in specific KPIs, receive reports on demand or schedule report generation by the end of the day. As everything happens inside Teamwire, users can easily share their findings with others in new discussions, making information propagation much easier.
Solutions like SAP Crystal Reports, Splunk, Sisense and SalesForce can be integrated with Teamwire SDK.
Reports on demand¶
Organizations in the healthcare sector can benefit from integrating Teamwire SDK into their systems. Doctors can use bots to request patients' updated health reports, which are generated as PDF documents and delivered in real time. This allows doctors to move freely around the hospital or visit patients outside the facilities while retaining access to important information.
Police forces can also easily integrate different databases through Teamwire SDK, from licence plate numbers to criminal databases. Using AI and image recognition tools, a police officer can send a picture of a licence plate; the bot will convert the picture to text, query the traffic database and then return all relevant information to the officer.
Data Loss Prevention policies provided by Teamwire protect privacy by limiting what users can do with these files, even when Teamwire is installed on personal devices or if a device containing sensitive information is stolen.
Hardware buttons¶
flic.io builds branded customizable Bluetooth buttons that can be connected to Teamwire. These hardware buttons can be attached anywhere and provide a quick way to send a predefined message to a user or group of users by clicking, double-clicking or long-clicking them.
Flic buttons connect to a Flic Hub, a small Bluetooth device that does not depend on a smartphone, supports up to 30 buttons simultaneously and can connect to the Internet to communicate with Teamwire through bots.
Pressing a button calls our Teamwire Flic bot, which can identify the button that generated the message and deliver it to the recipients. The message is delivered to all users involved, generating a notification on all their devices.
This is a perfect solution for any place where a caller device is required, such as hospitals, unattended front desks and schools.
External screens¶
While bots are usually programs without a user interface, Teamwire bots can be connected to external screens to deliver real-time information in different situations: to employees at the office, security agents in a command and control room, pedestrians in front of a display window or attendants at your booth.
The ability to remotely update content on large screens allows users to share critical information when required. A screen bot can filter and show only alert messages and other relevant content shared by users, such as their positions, pictures and so on.