Troubleshooting
ModuleNotFoundError: No module named teamwire_api¶
Bot code can't find the SDK files.
Ensure that you have installed the Teamwire SDK package matching your Python environment. See the download section for additional details.
RuntimeError: TW_API_APPID variable is not set¶
AppID has not been set for this bot.
RuntimeError: Cannot connect to the backend: 403¶
The TW_API_APPID and TW_API_SECRET pair is invalid.
RuntimeError: Cannot connect to the backend: 400¶
TW_API_APPID is not valid.
Windows: UnicodeEncodeError: 'charmap' codec can't encode characters in position 5-13: character maps to ¶
This kind of error can happen when printing data containing Unicode characters in a Windows environment. To solve it, you can try changing the console encoding with the command:
Linux: UnicodeEncodeError: 'ascii' codec can't encode character '\U0001f609' in position 371: ordinal not in range(128)¶
In Linux environments, you can fix Unicode encoding issues by properly setting the following environment variable: